Privacy Policy

Effective Date: April 15, 2025

At Custom Resolution Utility (“we,” “our,” “us”), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you use our services or visit our website. By using our services, you consent to the practices described in this policy.

Information We Collect

We collect the following types of information when you interact with our services:

Personal Data

Personal data refers to information that can identify you personally. We may collect personal data when you:

  • Register for an account
  • Subscribe to our newsletter
  • Contact customer support
  • Interact with our website or services

Personal data may include, but is not limited to:

  • Email Address: To communicate with you.
  • Full Name: To personalize your experience.
  • Phone Number: For customer support and communication purposes.
  • Account Information: If you create an account, we collect your username, password, and related profile details.

Usage Data

Usage data refers to information that is collected automatically when you interact with our service. This may include:

  • Device Information: This includes the type of device you use (e.g., mobile, tablet, or computer), its unique identifier (e.g., IP address), operating system, and browser type.
  • Activity Data: This includes information about your interactions with our service, such as pages visited, links clicked, time spent on pages, and search queries.
  • Location Information: If you use a mobile device or have location services enabled, we may collect geolocation data to improve your experience.

Tracking Technologies (Cookies and Similar Technologies)

We use cookies and similar tracking technologies (such as web beacons, pixels, and scripts) to track activity on our website and collect information. These technologies help us improve the functionality and user experience of our service. The types of cookies we use include:

  • Session Cookies: These are temporary cookies that are erased when you close your browser. They are necessary for the basic functionality of the website.
  • Persistent Cookies: These cookies remain on your device for a set period even after you close your browser. They help remember your preferences and login details.
  • Functionality Cookies: These cookies enable us to remember choices you make (such as language preferences or login details) for a personalized experience.
  • Analytics Cookies: These cookies collect information about how users interact with our website, allowing us to improve its performance and content.

You can manage your cookie preferences in your browser settings, but please note that some features of our website may not function properly if cookies are disabled.

How We Use Your Information

We use the information we collect for the following purposes:

To Provide and Improve Our Services

We use your information to provide, maintain, and improve our services, ensuring that we deliver a high-quality experience. This includes:

  • Monitoring and analyzing usage trends
  • Enhancing the performance and functionality of the website
  • Personalizing content and recommendations for you

To Manage Your Account

If you create an account, we use your personal data to:

  • Set up and manage your user account
  • Provide access to certain features of our service
  • Offer customer support and assist with troubleshooting

To Communicate with You

We use your contact information to:

  • Send you updates and important notifications regarding our services
  • Respond to your inquiries and requests
  • Provide you with marketing materials, special offers, or other promotions (if you have consented to receive them)

You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions provided in the communication or contacting us directly.

For Business Transactions

If we undergo a business transaction (such as a merger, acquisition, or sale of assets), your personal data may be transferred as part of the transaction. We will notify you before any such transfer takes place and will ensure that your information continues to be protected under this Privacy Policy.

For Legal and Security Purposes

We may use your personal data:

  • To comply with legal obligations, such as responding to a subpoena or court order
  • To protect the rights, property, or safety of our company, users, or others
  • To prevent fraud or investigate potential security breaches

How We Use Your Information

We may share your information with third parties in the following situations:

Service Providers

We may share your data with trusted third-party vendors who help us operate our website and services. These service providers may include:

  • Hosting providers
  • Payment processors
  • Analytics services
  • Customer support services We require all service providers to comply with data protection laws and safeguard your personal data.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal data may be transferred. We will notify you before any such transfer takes place, and the information will be subject to the new Privacy Policy.

With Your Consent

We may share your personal information for any other purpose with your explicit consent. This includes sharing data with third parties for marketing, partnership, or other purposes that you agree to.

Legal Requirements

We may disclose your personal information if required to do so by law, or if we believe that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend our rights or property
  • Prevent or investigate possible wrongdoing in connection with our services
  • Protect the safety of users or the public

Data Retention and Deletion

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed for these purposes, we will securely delete it.

You can request the deletion of your personal data at any time by contacting us directly or by managing your account settings, if applicable. Please note that certain information may be retained for legal or regulatory reasons, even if you request its deletion.

Your Rights and Choices

You have the following rights regarding your personal data:

Access

You can request access to the personal data we hold about you at any time.

Correction

If your personal data is inaccurate or incomplete, you can request that we update or correct it.

Deletion

You can request the deletion of your personal data, subject to certain exceptions (e.g., if we are required by law to retain it).

Opt-Out of Marketing

You can opt-out of receiving marketing communications by:

  • Clicking the “unsubscribe” link in any promotional email
  • Contacting us directly to request that we remove you from our marketing lists

Data Portability

If applicable, you may request a copy of your personal data in a structured, commonly used, and machine-readable format.

Security of Your Information

We implement reasonable security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

Children’s Privacy

Our service is not intended for individuals under the age of 13. We do not knowingly collect personal data from anyone under 13. If you are a parent or guardian and you believe we have inadvertently collected personal data from a child, please contact us immediately. We will take steps to delete the information as required by law.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, with the updated date indicated at the top. We may also notify you via email or a prominent notice on our website. You are encouraged to review this Privacy Policy periodically to stay informed about how we protect your data.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us via –

Email – [email protected]